Welcome to Cheers Video Mail Academy

Cheers Video Mail Academy is dedicated to teaching you about all the features of Cheers Video Mail. The following modules contain detailed videos about these features. We periodically add new updates to Cheers Video Mail to enhance your user experience. Please check back every month to see if we have included any new features or training videos. Let's Begin!

Introduction To Cheers Video Main Training


I have created this training series to guide you through the features of cheers video mail. Cheers Video Mail is a complete video messaging platform that enhances your interaction with people by allowing you to have a face to face conversation with them. 

In order to accomplish this, it is important to understand how to work with the features of cheers video mail. The first step in this training is to understand how “contacts” work. You will learn how to add your contacts in your address book so you can start sending them messages. Next I will talk about snippets. Often there are messages that you tend to use more frequently;  for instance a welcome message when you have a new contact. Snippets come in handy in cases like those and I will talk about how to create and use them. Then I will talk about the libraries. You can store images and documents in these libraries so they are easily accessible when needed. We also have a videos library where you can record and store your personalized video recordings and screen recordings to send to your contacts. I will explain all the elements of the screen recording and the mini studio. Next comes the “templates”. Templates are a great way to make your messages more appealing. I will talk about different templates that you can create and the types of templates that are available for you. Once you know about all these features, you will be able to include them in your messages. I will demonstrate how effortless it is to include these features into your messages. I will also talk about how to track your messages and their privacy.

In this module, You will learn about user profile, user settings, how to add other users to your account and give them access rights. you will also learn about account settings and preferences.  In Cheers Video Mail, you can invite other users to join your account ;as well as you can be invited to join other accounts. This gives you and any invited users the ability to work collectively on various accounts simultaneously without repeatedly signing in and out of them. Another feature of the Account is the ability to use different but verified email addresses to communicate messages from your account. This concept will become more clear in the upcoming videos so please keep watching.

Next, I will talk about  the Automation Feature in CVM. Sending marketing campaigns can be very time consuming and error-prone. Instead of individually sending campaigns to every new sign up you get, you can automate this process with cheers videos mail’s message automation feature. Message Automation feature gives you the ability to organize your campaigns so they can be sent out automatically to selected individuals in your list.  You can add a variety of elements such as newsletters, postcards, videos, video/screen recording  to make your campaigns more appealing. This feature has 4 components that work together. In the next couple of the videos I will talk about these components in detail so Please continue watching this module to learn more.

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Module 1:  Contacts

How to Create and Work with Contacts

  • Introduction to the address book
    • How to create contacts
    • Demo on how to import contacts (do an exercise)
  • Introduction to Groups and their importance
    • Demonstration on how to add contacts to groups
    • Use of interests and tags 
  • Introduction to reminders feature

Module 2: Snippets

How to Create and Use Snippets

  • Introduction to snippets and their importance
    • How to create and use them

Module 3: Libraries

Understanding Libraries and What They Contain

  • Introduction to different types of libraries 
    • What's included in the libraries
  • Documents Library and Images Library
    • What you can add here
    • Why to add content in them 
    • How to add/Edit your content

Module 4: Videos Library

Recording your Screen and Creating your Personalized Videos

  • Screen Recording 
    • What is screen recording and how/why you would use it 
    • Explanation about the different ways to record the screen
    • Demonstration of the screen recording feature
  • Personalized Video Recording
    • Why and how you would use it 
    • Demonstration on how to access the mini-studio to start recording
    • Explanation about the video formats 
    • Demonstration on how to record a personalized video

Module 5: Templates

Understanding Templates and How to use them in your Messages

  • Introduction to templates and how to use them in the messages
  • Explanation about the different template types and single/multiple video templates

Module 6: Messages

How to use Cheers Video Mail Message Editor and it's Functionalities

  • Introduction to messages and their importance in Cheers Video Mail
  • Demonstration of including different features into the message
  • Introduction to custom tags and how to use them
  • Explanation about scheduling messages
  • Introduction to message privacy, tracking, and statistics

Module 7: Referral Program

How to apply to become a referral partner and How to use your Referral ID

  • Demonstration of how to become a referral partner
  • Demonstration of how to use your referral ID and target URL

Module 7: Account Details

How to Manage your Account Details 

  • Introduction to account details
  • Understanding your user profile and user settings
  • Explanation about the current account details
  • Introduction to account users and it's management 
  • Introduction the verified emails and how to use this feature 
  • How to set up account preferences 

Module 8: Automation

How to Automate your Campaign 

  • Introduction to  Message Automation 
  • How to create your Campaign Messages 
  • How to create your Campaign and add messages to it 
  • How to create your distribution list and add contacts to it
  • How to connect the distribution list to the campaigns